What details do I need on my business website to get started with Zoho Payments?

When you start creating your Zoho Payments account, you will be requested to provide your business website. Your website provides information that helps us verify your business operations.

Here’s what should be included in your business website:

• Business Name: The website’s name should match your registered business name or your doing business name so customers can identify your business.
• Business Description: Provide detailed descriptions of the products or services you offer to help customers understand your business and what they can expect from you.
• Contact Details: Include contact and customer support information such as phone numbers, email addresses, or live chat tools so customers can get assistance.
• Terms of Service: Include service details, policies, and terms of your business.

In addition to the above, depending on the nature of your business, your website might also have to include the following:

• Return and replacement policies for your products.
• Refund and cancellation policy for your products and services.
• Payment terms in case you collect advance or partial payments.
• Privacy policy, if you collect and store customer details.
• Pricing in Indian Rupees (INR) to provide more clarity on prices.
• GST registration number and other statutory registration details, if applicable to your business.
• Legal restrictions for age, licenses, or industry-specific regulations for alcohol, healthcare, finance, and other businesses.
• Import or export restrictions that might apply to your products, in line with the Foreign Exchange Management Act (FEMA) guidelines.

The above information on your website helps verify your Zoho Payments account and also keeps your customers informed about your business.