Announcing Zoho POS for South Africa—expanding our commitment to the MEA

We're happy to announce that Zoho POS is now available for South African retail businesses, supporting the region's VAT requirements. Retailers can now sell better with our faster and easy-to-use cloud-based point of sale solution.

Zoho POS now helps South African businesses deliver seamless shopping experiences by streamlining their day-to-day store operations such as inventory, payments, sales, purchases, analytics, and more. Businesses can manage all these operations from one place.

The platform comes with an easy-to-use billing application that requires no tech expertise to get started. It also offers flexibility for customers to choose their preferred payment method such as cash, credit points, and more. This launch marks Zoho POS's expansion into South Africa, joining its existing presence in India, Canada, Saudi Arabia, and the USA.

Here's what's available with Zoho POS for South Africa

Stay VAT compliant

Zoho POS supports South Africa's local VAT requirements, allowing businesses to configure applicable tax rates, including the standard 15% VAT rate, zero-rate, and tax-exempt, for items or services wherever applicable. VAT is automatically applied during checkout and reflected across invoices, receipts, and sales reports and can be easily synced to the accounting solutions in the backend for easy bookkeeping and reconciliation.

Set up, configure, and manage all back-office operations in one place

From setting up your item groups and categories to configuring reorder points for fast selling items, gain complete control over your inventory. You can onboard users to the system and ensure the right access level is given to the right members in your organization—access for specific activities like billing, creating customer offers, viewing reports, and more. You can also manage vendor details, track the complete purchase order cycle, and centrally manage all customer information and transactions.

Bill across multiple devices and accept payments

The Zoho POS native billing application, available on Windows and macOS, helps the cashier ring up customers faster and reduce wait times for billing. For peak hours and festive seasons, the store can deploy mobile billing counters by downloading the billing app for iOS and Android and checkout customers from anywhere in their store.

For customers that prefer a low-touch customer experience, the store owner can provide self-checkout kiosks that the customers can interact with, add the products in their cart, select their payment method, and complete the transaction on their own.


 

Create loyalty programs, customer offers, and more for longstanding customer relationships and success

Drive repeat purchases and ensure customers come back to your store with loyalty programs. You can create offers such as Buy 1 Get 1, provide discount on transactions and items, and more to retain customers. Features such as price management help businesses assign static and dynamic price values to items, maintain control over the selling price, and reduce manual work and pricing errors.

Bill offline and in multiple languages

Bill even when your internet connection is down with the Zoho POS billing apps and sync all your transactions once your connectivity is restored, ensuring uninterrupted billing.

The Zoho POS Windows billing app also works in over 10 languages including English, French, Spanish, Arabic, Hindi, and more, giving staff the convenience to use the solution in the language they prefer.

Connect to billing peripherals of your choice

Zoho POS gives you the flexibility to connect to the billing hardware brand of your choice so you're not tied to a single vendor's ecosystem. Connect your existing barcode scanners, cash drawers, weighing scales, and receipt and barcode printers to bill customers faster.

Connect to the Zoho ecosystem and multiple third-party apps

If you have an online store to manage and also want to manage your returns filing and bookkeeping requirements, you can connect Zoho POS to Zoho Commerce and Zoho Books, respectively. Your inventory levels, orders, invoices, and all necessary details sync between the two connected platforms seamlessly.

You can also connect to other third-party apps such as Shopify for ecommerce, WhatsApp for customer communication, and regional shipment carriers like Bob Go and The Courier Guy for last mile delivery.

The Zoho POS API also helps you connect to your existing ERP tools such as Oracle, Netsuite, and SAP. You can also build custom integrations with your back-office tools.

AI-powered capabilities

Empower your retail operations with AI-powered capabilities through Zoho MCP and Zia Agents connected to Zoho POS. For example, you can create a digital agent that automatically raises purchase orders with vendors when the reorder point for a particular product is reached. You can automatically add items through chat into Zoho POS by fetching details about the product from the internet, and more.

Pricing

Zoho POS for South Africa starts at ZAR 120 per month, billed annually. Businesses can get started with a 15-day free trial of any paid plan or choose the platform's forever-free edition to begin digitizing their retail operations at no cost. 

Start your Zoho POS journey today and let us know what you think about the solution in the comments below!