Zoho Invoice
Global
United States
United Kingdom
Canada
Australia
India
Saudi Arabia
United Arab Emirates
Bahrain
Kuwait
Oman
Qatar
Kenya
Mexico
South Africa
Germany
Singapore

Phase-2 of e-Invoicing

Prerequisite:

  • Standard e-Invoices which is usually generated for Business to Business transactions, your customer’s National ID and full address details is mandatory.
  • To create an E-invoice, the Customer’s Address, Billing Address, Item Name and Customer Name should be in Arabic.

Connect to Fatoora Portal

To push your invoices to the Fatoora portal from Zoho Invoice, you’ll have to integrate your organization with the Fatoora portal. You need to generate a CSID in Zoho Invoice using an OTP which is generated from the Fatoora portal.

Generate OTP in the Fatoora Portal

You have to generate OTP in the Fatoora portal first to generate CSID in Zoho Invoice. To generate OTP in the Fatoora Portal:

The OTP generated from the Fatoora portal will be valid only for one hour. You have to enter the OTP in Zoho Invoice within one hour. Once the CSID is generated, you’ll be able to push your invoices from Zoho Invoice to the Fatoora portal. To do this:

Insight: If CSID gets expired in Zoho Invoice, you have to renew it in the Fatoora portal by selecting the Renew Existing Cryptographic Stamp Identifier option. Then, go to Zoho Invoice and click Renew CSID from Settings > Taxes & Compliance > e-Invoicing.

To check your organisation’s integration with the Fatoora portal, you can go to Fatoora portal and click View List Of Solutions and Devices.

Disconnect from Fatoora Portal

If the CSID was revoked in the Fatoora portal, you’ll not be able to push invoices to the Fatoora portal from Zoho Invoice. You’ll have to disconnect it in Zoho Invoice as well. Here’s how:

The connection will be removed. If you want to reconnect again in the future, you have to generate the CSID again.

Functions in e-Invoicing

Statuses of e-Invoices

Here are the different statuses related to Invoices, Credit Notes and Debit Notes in Zoho Invoice.

StatusDescription
Yet-to-be PushedThe transaction is not yet pushed to the Fatoora portal.
Push InitiatedThe push has been initiated to the Fatoora portal.
PushedThe transaction has been pushed to the Fatoora portal successfully.
FailedThe transaction has not been pushed to the Fatoora portal.

Mandatory Fields for an e-Invoice

When creating an invoice, there are some mandatory fields set by the ZATCA which is required for an e-Invoice. Here’s the list of mandatory fields required to create an e-Invoice:

ModuleMandatory Fields
Organization’s details
  • Organization Name
  • Company Address
    • Building Number
    • Street
    • Additional Number
    • District
    • City
    • State/Province
  • Zip/Postal Code
  • Customer’s details
  • Customer Display name
  • Billing Address (In Arabic)
  • Country / Region
  • Address
  • Additional Number
  • District
  • City
  • State
  • Zip Code
  • Invoice Creation
  • Item Name (In Arabic)
  • Customer Name (In Arabic)
  • Item detailsItem Name

    Push your Invoices to Fatoora portal

    In Zoho Invoice, invoices can be pushed to the Fatoora portal easily. Standard invoices should be pushed to Fatoora portal before sending it to the customer. Whereas, Simplified Tax Invoice, should be pushed to Fatoora portal within 24 hours from sending it to the customer as per ZATCA’s e-Invoicing Regulations.

    Once you’ve created an invoice, you can push them to the Fatoora portal. Here’s how:

    If the push fails, you can retry after resolving the errors.

    Notes: The PDF of the invoices will be exported in A3 format as per ZATCA's regulation. Pushed invoices can also be viewed in XML format which will be attached along with the PDF of the invoice.

    Quote Preferences

    If you’ve enabled quote preferences to send invoices when a quote gets approved, the invoices will be pushed to Fatoora portal automatically according to the preference you’ve set.

    If your preference is:

    You can also refer to the help document provided by ZATCA regarding e-Invoicing.


    Was this document helpful?
    Yes
    No
    Thank you for your feedback!