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How do I transfer the customer advance from one customer to another?
To write off vendor advance, you should first create an account and then record the write off. Here’s how to create a new account:
- Go to Accountant on the left sidebar and select Chart of Accounts.
 - Click + New Account in the top right corner of the page.
 - Enter the Account Name as Advance Adjustment.
 - Select Payment Clearing as the Account Type from the Account Type dropdown.
 - Enter the Account Code and write a short description for the account, if required.
 - Click Save.
 
Once you have created an account, you can write off the advance. Here’s how:
- Go to Purchases on the left sidebar and click Payment Made.
 - Select the vendor advance you want to adjust.
 - Go to More icon and click Refund.
 - Enter the necessary details.
 - Select the To Account as the Advance Adjustment account you had created.
 - Click Save.
 
Next, you have to record payment for the bill issued. To record payment:
- Go to Purchases on the left sidebar and click Bills.
 - Select the vendor’s bill for whom you want to record payment.
 - Click Record Payment.
 - Enter the necessary details.
 - Select the account as Advance Adjustment in the Paid Through field.
 - Click Save.