Custom Field Data Types

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The following are the data types available for Fields in Zoho ERP. They are categorised into Standard Fields and AI Fields.

Standard Fields

Standard Fields are fields used to capture structured, user-defined data using predefined data types. They are best used for capturing values that are explicitly provided and consistently used across records.

Text Box (Single Line)

Select the Text Box (Single Line) data type to record any additional information. You can enter a short text, numerical value, or a combination of both up to 255 characters. Only A-Z, 0-9, and special characters are supported.

Email

You can record additional email addresses using this field. For example, brandon.taylor@zylker.com.

URL

You can record and save website URLs using this field. For example, https://www.example.com/

Fill in the following additional fields:

• Hyperlink Label: Instead of simply displaying the URL, you can provide a label which will be hyperlinked using the URL and displayed. For example, if the URL is www.example.com and the Hyperlink Label is Visit the Example Website, then it’ll be displayed as Visit the Example Website.

Phone

You can use the Phone data type to store additional phone numbers. For example, (123)-456-7890.

Number

The Number field can be used to store whole numbers and negative numbers. For example, 7 or -7.

Decimal

This field allows you to record decimal values that are positive or negative. For example, 12.90 or -94.53.

Amount

This field allows you to record the amount along with the default currency code set for your organization. For example, USD50, GBP76, AUD30 etc.

Percent

You can use this data type to record values in percentage.

Date

In this field, you can record custom as well as relative date values. For example, Custom Date: 19 Jun 2019, Relative Date: Today, Tomorrow, Starting Date of Month etc.

Date and Time

The Date and Time data type is used when you have to display both the date and time values. It displays the value in YYYY-MM-DD HH:MM format.

Check Box

Using the Check Box data type, you can confirm an action or a fact, or enable an option. Here, you can also choose to have the check box ticked by default, if required.

Auto-Generate Number

Using this data type, you can auto-generate values with prefixes or suffixes of your choice. Also, you can associate the custom field to existing invoices and auto-generate this number in all of them.

Fill in the following additional fields:

• Starting Number: Enter the starting number of the series (for example, 00001). The first record will use this starting number, and the subsequent records will increase by 1.
• Prefix: Enter the text or number to place at the beginning of each value in the series. This field is optional.
• Suffix: Enter the text or number to appear at the end of each value in the series. This field is optional.
• Add to existing records: Check Add this custom field to all the existing records and auto-generate the number in all of them if you want the numbers to be generated for all existing invoices as well. This is a one-time setup, and this setting cannot be changed later.

Dropdown

You can use the Dropdown data type in scenarios where you have to select one option from the list of options provided.

Fill in the following additional fields:

• Dropdown Options: Add the required options in the text boxes in this section. The following are the methods by which you can add more options.
  • Add Individual Options: Hover over an options and click the + icon.
  • Add Options in Bulk: Click + Add Options and select Add options in bulk. Enter the required options. Each line will be considered as separate options. Click Add Options.
  • Add Predefined Options: Click + Add Options and select Use Predefined Options. You can choose from Days of the Week, Months of the Year, and Countries. Click Add Options.

• Add color to Options: Enable this option to add color to the dropdown options. Once enabled, you can choose a color for each option from the dropdown next to it
• Color Placement: Choose how the color should appear. You can select Next to Option or Wrap Option.

Multi-select

The Multi-select data type is similar to the dropdown data type. Using multi-select, you can select up to 30 options from the list of options available.

Fill in the following additional fields:

• Dropdown Options: Add the required options in the text boxes in this section. The following are the methods by which you can add more options.
  • Add Individual Options: Hover over an options and click the + icon.
  • Add Options in Bulk: Click + Add Options and select Add options in bulk. Enter the required options. Each line will be considered as separate options. Click Add Options.
  • Add Predefined Options: Click + Add Options and select Use Predefined Options. You can choose from Days of the Week, Months of the Year, and Countries. Click Add Options.

• Add color to Options: Enable this option to add color to the dropdown options. Once enabled, you can choose a color for each option from the dropdown next to it
• Color Placement: Choose how the color should appear. You can select Next to Option or Wrap Option.

Lookup

The Lookup data type allows you to pull data from one module and display it inside another module. Learn more about the Lookup data type.

Multi-Select Lookup

The Multi-Select Lookup data type works similarly to the Lookup data type, but supports a many-to-many relationship between modules. Unlike the Lookup field where only one record can be linked, this field allows you to associate multiple records from another module to a single record.

The linked records can be saved and managed from the record’s details page. The related list with the multi-select lookup details will be available in the corresponding modules.

Text Box (Multi-line)

The Text Box (Multi-line) data type also lets you to record any additional information of your choice. You can enter text, numerical value, or a combination of both up to 36000 characters. Only A-Z, 0-9, and special characters are supported.

Attachment

You can use the Attachment data type to add files such as documents, PDFs, and images. Select the required types from the File Type field.

The formats supported for each file type are listed below:

• Images: GIF, PNG, JPG, JPEG, BMP, TIF, and TIFF types.
• Documents: XLS, XLSX, DOC, DOCX, XML, CSV, PDF and TXT types.

You can attach one file whose size limit is less than 7 MB.

• Display in Portal: If you’re using the Attachment custom field in the Invoices and Quotes modules, you can choose whether the attached files should be visible to your customers in the Invoices and Quotes modules of their portal. Choose Yes to display the field in the portal, or No to hide it.

Formula

The Formula data type lets you build calculations using predefined functions, fields, and operators. Learn how to create formula fields in the Formula Data Type help document, and refer to the Functions Library for the supported functions.

External Lookup

Select one of the available Zoho apps and look up data from one of its fields.

Fill in the following additional fields:

• Service: Click the text box next to External Field to view this field. Next, select one of the available Zoho apps from the dropdown.

Image

Use the Image data type to upload an image to a record.

• Maximum Size: 5 MB.
• Supported Formats: JPG, JPEG, PNG, and BMP.

To display the Image custom field in PDFs, you need to add the placeholder for the custom field in the required section of the PDF template. For example, if you are sharing an invoice with your customer and have added the QR code for payment in the Image type custom field, you can add the QR code to the footer of the PDF. To do this, open the required PDF template, navigate to the Header & Footer section, expand the Footer tab, click Customize your footer content, and then click Insert Placeholders. Select the Image custom field’s name from the dropdown and click Preview.

AI Fields

AI Fields are fields that automatically derive values from another field’s input data using built-in intelligence. They are suited for extracting information and generating insights from unstructured data with minimal manual input.

Enable AI Fields

By default, all AI features are disabled in Zoho ERP. To enable the required AI fields:

• Go to Settings in the top right corner.
• Click AI Preferences under Organisation.
• Enable the toggle next to the required AI feature and select the required AI provider and model.
• Click Save.

Keyword Extraction

Automatically identifies and extracts relevant keywords from text to help categorise and organise records.

• Select a Text Box (Single Line) or Text Box (Multi Line) field as the Input Field.
• Choose whether the Output Field should be a Text Box (Single Line) or Text Box (Multi Line) field.

The extracted keywords are displayed in the field on the record’s details page.

Sentiment Analysis

Analyses text input to identify its emotional tone and return a sentiment score such as positive, negative, or neutral.

• Select a Text Box (Single Line) or Text Box (Multi Line) field as the Input Field.

Based on the tone of the user’s input, Positive, Negative, or Neutral is displayed in the field on the record’s details page.

Image to Text

Extracts structured text, descriptions, and insights from uploaded images based on the prompt provided.

• Select an Image field as the Input Field.
• Specify the required action in Enter Your Prompt.
• Choose whether the Output Field should be a Text Box (Single Line) or Text Box (Multi Line) field.

When a user uploads an image in the image field, the AI processes the image based on the prompt and displays the extracted content in the output field on the record’s details page.