## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# AI Integration

AI Integration lets you manage the AI features available in your Zoho Commerce organization. You can enable writing assistance, select the AI provider and model used for generated content, and control the access permissions granted to MCP clients.

To open AI Integration:

*   Go to **Settings** in the top-right corner.
*   Select **AI Integration** under _Organization Settings_.

## AI Preferences

The **Preferences** page displays the AI features available in your organization and lets you configure how they work.

### Writing Assistant

Use the **Writing Assistant** toggle to enable or disable AI-generated content suggestions for your team.

To configure Writing Assistant:

*   Go to **Settings** in the top-right corner.
*   Select **AI Integration** under **Organization Settings**.
*   In the **Preferences** section, locate **Writing Assistant**.

![Writing Assistant](/commerce/help/ai-integration/writing-assistant.png)

*   Turn the toggle on or off.
*   Select the **AI Provider** such as **Zia** from the dropdown.
*   Select the **Model** such as **Internal LLM** from the dropdown.
*   Click **Save**.

The selected AI provider is the service used to generate responses, while the model defines the specific AI engine that processes the request. A model can influence the quality, depth, and style of the generated output.

### AI Provider and model

The **AI Provider** and **Model** fields define which AI engine is used for the feature you enable.

*   **AI Provider:** The external service or platform providing the AI model.
*   **Model:** The specific model version or system used to generate the response.

Choose the provider and model that match your organization’s needs and then save your settings.

## Configure MCP Server Access Permission

MCP server access permission lets you control whether MCP clients can connect to your organization and what actions they are allowed to perform.

To configure MCP access:

*   Go to **Settings** in the top-right corner.
*   Select **AI Integration** under **Organization Settings**.
*   Scroll to **Configure MCP Server Access Permission**.

![MCP Server Access Permission](/commerce/help/ai-integration/mcp-permission.png)

*   Turn **Allow Access** on or off.
*   Select the actions you want to allow:
    *   **Read / Get** - It is enabled by default and allows the MCP client to read data from your organization.
    *   **Create / Update** - Allows the MCP client to create new records and update existing ones in your organization.
    *   **Delete** - Allows the MCP client to delete records from your organization.
*   Click **Save**.

When access is enabled, MCP clients can connect to your organization and perform only the operations you allow. You can choose to permit read-only access or allow create, update, and delete actions based on your organization’s requirements.

**Note:** Review your selected permissions carefully before saving. The access configuration applies to the MCP client actions that are allowed in your organization.