## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Items Preferences

You can configure various preferences for the Items module in Zoho Commerce to streamline your inventory, ensuring that your online store runs efficiently and complies with tax regulations. Here’s how:

*   [Preferences](/en-fr/commerce/help/items-preferences/#Preferences)
*   [Field Customization](/en-fr/commerce/help/items-preferences/#Field-Customization)
*   [Layouts](/en-fr/commerce/help/items-preferences/#Layouts)
*   [Specifications](/en-fr/commerce/help/items-preferences/#Specifications)

## Preferences

In Preferences, you can configure:

*   [Set Item Measurements](/en-fr/commerce/help/items-preferences/#Set-Item-Measurements)
*   [HSN code or SAC](/en-fr/commerce/help/items-preferences/#HSN-code-or-SAC)
*   [Price Lists](/en-fr/commerce/help/items-preferences/#Price-Lists)
*   [Composite Items](/en-fr/commerce/help/items-preferences/#Composite-Items)
*   [Digital Downloads](/en-fr/commerce/help/items-preferences/#Digital-Downloads)
*   [Advanced Inventory Tracking](/en-fr/commerce/help/items-preferences/#Advanced-Inventory-Tracking)
*   [Reorder Point](/en-fr/commerce/help/items-preferences/#Reorder-Point)

## Set Item Measurements

You can select measurement units to record the weight and dimensions of your items. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _Sales_.
*   Select the **Preferences** tab.
*   Click the dropdown towards the right to select the measurement units for item dimensions and weight.

![Items Measurement Units](/commerce/help/items-preferences/item-measures.png)

*   Click **Save** to apply the selected measurement units. 

## HSN code or SAC

You can enable and configure HSN code or SAC for your items to comply with tax regulations. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General_.
*   Select the **Preferences** tab.
*   Scroll to the **HSN Code or SAC** section.
*   Select **Enable the HSN Code or SAC field**.
*   Under **Mandatory HSN Code or SAC Preference**, choose the option that applies to your business:
    *   **4-digit HSN Code or SAC**: Select this option if your business’s annual turnover was less than ₹5 crores in the previous year. The 4-digit HSN Code or SAC is mandatory for B2B, SEZ, Export, and Deemed Export tax invoices, and optional for B2C tax invoices.
    *   **6-digit HSN Code or SAC**: Select this option if your business’s annual turnover was more than ₹5 crores in the previous year. The 6-digit HSN Code or SAC is mandatory for all tax invoices.
*   To make HSN/SAC mandatory while creating or updating a taxable item, select **Make HSN/SAC mandatory while creating or updating a taxable item**.
*   To validate the HSN/SAC against the item tax details, select **Validate HSN/SAC**.
*   Click **Save** to apply the changes.

![HSN Code or SAC](/commerce/help/items-preferences/hsn-code-sac.png)

## Price Lists

You can enable Price Lists to customize item rates for your sales transactions based on your business needs. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General_.
*   Select the **Preferences** tab.
*   Check the **Enable Price Lists** option.

![Price Lists](/commerce/help/items-preferences/price-list.png)

*   Click **Save** to enable Price Lists in Items.

Learn more about setting up the [Price Lists](/en-fr/commerce/help/price-lists/) by clicking here. 

## Composite Items

You can enable Composite Items to create a single product by combining two or more individual items and/or services. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General_.
*   Select the **Preferences** tab.
*   Check the **Enable Composite Items** option.

![Composite Items](/commerce/help/items-preferences/composite-item.png)

*   Click **Save** to enable Composite Items. 

## Digital Downloads

You can configure the **Digital Downloads** feature in Zoho Commerce to send digital files to your customers upon purchase. You can choose to deliver files either automatically after payment or manually at your convenience.

**Scenario:** Patricia sells eBooks through her Zoho Commerce store. To simplify delivery, she enables the Digital Downloads feature and sets it to auto-deliver after payment. Now, customers instantly receive their eBooks as soon as their purchase is complete.

To enable Digital Downloads:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General_.
*   Select the **Preferences** tab.
*   Scroll to the **Digital Downloads** section.
*   Check the **Enable Digital Downloads** option.

![Digital Files](/commerce/help/items-preferences/digital-downloads.png)

*   In the _Fulfilment type_, choose your preferred option. You can choose from **After Payment**, **Manual**, and **After Fulfilment**.
*   Click **Save** to apply your preferences. 

## Advanced Inventory Tracking

You can enable this feature to use advanced inventory tracking methods such as serial number tracking and batch tracking for your items. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General._
*   Select the **Preferences** tab.
*   Scroll to the **Advanced Inventory Tracking** section and enable the following as required:
    *   **Serial Number Tracking:** Enable this option to track each unit of an item individually using unique serial numbers.
    *   **Batch Tracking:** Enable this to group items into batches.
    *   **Allow Duplicate Batch Numbers:** Enable this to use the same batch number across different items.

![Advanced Inventory Tracking](/commerce/help/items-preferences/advanced-inventory-tracking.png)

*   Click **Save** to apply the changes.

## Reorder Point

You can enable notifications to alert you when an item’s quantity reaches its reorder point to ensure timely restocking. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Settings** in the top right corner.
*   Navigate to **Items** under _General_.
*   Select the **Preferences** tab.
*   Check the **Notify me if an item’s quantity reaches its reorder level to replenish** option. 

![Reorder Point](/commerce/help/items-preferences/reorder-point.png)

*   Click **Save** to enable notification for reorder points. 

## Field Customization

You can create custom fields to let customers choose product options such as material, style, and design. This helps you collect additional information for customized products without creating separate variants.

**Scenario:** Zylker, a clothing brand, wants to offer different customization options for each product. In addition to product variants, they want customers to choose the material type, style, and design. This can be done by creating custom fields with customization options.

To customize a field:

*   Go to **Items** under **Settings**.
*   Select the **Field Customization** tab.
*   Click **New Field**.
*   On the **New Field** page, select the relevant options:
*   **Create Custom Field For**: Choose whether to create the custom field for **Item** or **Batch**.
*   **Label Name**: Enter the name of the custom field.
*   **Data Type**: Select the type of data the field will store, such as **Text Box (Single Line)**.
*   **Help Text**: Add helper text to explain the purpose of the field.
*   **Data Privacy**: Choose **PII** or **ePHI** as required.
*   **Prevent Duplicates Values**: Set to **Yes** or **No**.
*   **Input Format**: Choose the required format and use **Configure Custom Format** if needed.

![Custom Field Format](/commerce/help/items-preferences/custom-field-format.png)

*   **Default Value**: Enter a default value if necessary.
*   **Is Mandatory**: Set to **Yes** or **No**.
*   **Show in Online Store**: Enable this to display the custom field in the online store.
    *   **Show Information to Customer**: Displays the custom field value in read-only format to customers.
    *   **Collect Information from Customer**: Lets customers enter information through the custom field.
*   **Is Mandatory in Store**: Choose **Yes** to make the field mandatory in the online store, or **No** to keep it optional.
*   **Show when creating transactions**: Choose **Yes** to display the custom field while creating transactions, or **No** to hide it.
*   In the **Include in Modules** field, select the module or modules where you want to display the custom field, such as **Invoice**, **Sales Order**, **Quote**, or **All**.
*   **Show in All PDFs**: Choose **Yes** to display the custom field in all PDFs, or **No** to hide it.
*   Click **Save**.

After creating the field, hover over it and click the dropdown arrow to view the following actions:

![Custom Field Options](/commerce/help/items-preferences/custom-field-options.png)

*   **Edit**: Modify the field configuration.
*   **Mark as Inactive**: Disable the field without deleting it.
*   **View Associated Components**: View the components where the field is used.
*   **Delete**: Remove the field permanently.
*   **Configure Access**: Set access permissions for the users to access the custom field.

For permanent custom fields that are listed by default, you can hover over the field and click the dropdown arrow to view the following actions:

![Default Custom Field Options](/commerce/help/items-preferences/permanent-field-options.png)

*   **Show in All PDFs**: Include the field in all PDF documents.
*   **Mark as Inactive**: Disable the field without deleting it.
*   **Mark as Mandatory**: Make the field required.
*   **Configure Access**: Set access permissions for the field.

![Change Order Option](/commerce/help/items-preferences/change-order.png)

**Note:** These options are applicable only for the default custom fields. You can also change the order of the created custom fields as needed using the **Change Order** option. You can also view the **Custom Fields Usage** in the topbar of the _Fields_ page.

## Layouts

Layouts are a group of custom fields used to collect and display customer information through the online store. They help organize custom field data for each product based on the required preference.

**Scenario:** Zylker, a clothing brand, wants to collect information from customers for customizing a T-shirt with a logo. They can create a layout with the required custom fields to collect customer inputs for the design.

### Add a Layout

To add a layout:

*   Go to **Items** under **Settings**.
*   Click the **Layouts** tab.
*   Click **Add Layout**.
*   In the **\+ Add Layout** page, enter a **Layout Name**.
*   Enter a **Description** for the layout if required.
*   Select the custom fields you want to include in the layout.
*   Click **Save**.

![Layout](/commerce/help/items-preferences/add-layout.png)

The selected custom fields will be grouped together in the layout and can be used to collect customer information for product customization.

### Edit a Layout

To edit a layout:

*   Go to **Items** under **Settings**.
*   Click the **Layouts** tab.
*   Hover over the existing layout. The **Edit** and **Delete** options are displayed.

![Edit Layout](/commerce/help/items-preferences/edit-layout.png)

*   Select **Edit**.
*   Update the required details such as the layout name, description, and fields.
*   Click **Save**.

### Delete a Layout

To delete a layout:

*   Go to **Items** under **Settings**.
*   Click the **Layouts** tab.
*   Hover over the existing layout. The **Edit** and **Delete** options are displayed.
*   Select **Delete**.
*   In the **Delete Page Layout** popup, click **Delete**.

The layout is deleted permanently and cannot be recovered.

## Specifications

Specifications are used to display unique product details to customers on the product details page of the online store.

**Scenario:** Zylker, a mobile brand, sells mobiles through its online store. They want to list unique features such as battery capacity, storage, and software version alongside common attributes. In this case, item specifications can be created to highlight these details on the product details page.

### Add a Specification

To add a specification:

*   Go to **Items** under **Settings**.
*   Select the **Specifications** tab.
*   Click **\+ Add Specification**.
*   In the **Add Specification** popup, enter the **Item Specification** name.
*   Enter the **Group Name**.
*   Add one or more fields and values for the specification:
    *   Enter the **Field Name**.
    *   Enter the **Value** for the field.
    *   Click **Add Field** to add another field.
    *   To add more groups, click **Add Group**.
*   Click **Save**.

![Add Specification](/commerce/help/items-preferences/add-specification.png)

This creates a specification group with the required fields and values to display on the product details page.

### Edit a Specification

To edit a specification:

*   Go to **Items** under **Settings**.
*   Select the **Specifications** tab.
*   Click the existing item specification name.
*   You will be redirected to the **Edit Specification** page.
*   Edit the required details such as **Group Name**, **Field Name**, and **Values**.
*   Click **Save**.

If you have multiple groups, you can reorder them as needed:

![Reorder Groups](/commerce/help/items-preferences/reorder-groups.png)

*   Click **Reorder Groups**.
*   In the **Reorder Groups** popup, drag the groups to change the order.
*   Click **Save**.

### Rename a Specification

To rename a specification:

*   Go to **Items** under **Settings**.
*   Select the **Specifications** tab.
*   Hover over the existing item specification. The **Rename** and **Delete** options are displayed.

![Rename Specification](/commerce/help/items-preferences/rename-specifications.png)

*   Select **Rename**.
*   In the **Edit Specification** popup, edit the item specification name.
*   Click **Save**.

### Delete a Specification

To delete a specification:

*   Go to **Items** under **Settings**.
*   Select the **Specifications** tab.
*   Hover over the existing item specification. The **Rename** and **Delete** options are displayed.
*   Select **Delete**.
*   In the **Delete Specification** popup, click **Delete**.