Can I set up multiple levels of approval?
Yes, you can set up multiple levels of approval using Custom Approval. Here’s how:
- Click Admin View on the left sidebar.
 - Go to Settings on the left sidebar.
(OR)
Click Settings in the top right corner of the page. - Go to Modules under Customization.
 - Click the module for which you want to enable custom approvals and go to the Approvals tab.
 - Select Custom Approval.
 - Click + New Custom Approval.
 - Enter an Approval Name.
 - Provide the Description if necessary.
 - You can configure the criteria based on which the approval flow will be triggered.
 - Next, select any of the following to configure an approval flow:
 
Submits To: The default approver of the user. It follows the reporting hierarchy in your organisation.
Choose an approver manually: Select an approver manually from the existing users.
Project Head: Select this option if a particular report is associated with a project and needs the approval of the project head.
Project Heads of Expenses: The Project Heads of all the expenses in a report or a trip.
Project Heads of Purchase Request Items: The Project Heads associated with the line items of the purchase request.
Department Head of the logged-in user: The head of the department to which the owner of the report belongs.
Department Head: The approver will be the department head of the department you choose.
Designation-Hierarchy: The approver will be the first user mapped in the Submits To field hierarchy of the report owner who is assigned in the mentioned designation.
Choose a Lookup Field: The approver will be the user selected in the lookup custom field you have chosen.
- You can remove any approval level by clicking the - icon in the right corner of the flow.
 - Click Save.