Zoho billing logo FAQ
/
Back

How do I charge my customer’s card?

Zoho Billing lets you charge your customers manually or automatically using saved cards.

Prerequisite: Associate a payment gateway to the invoice to charge your customer.

Manual Charge

You can manually charge your customers for one-time payments in Zoho Billing.

To charge manually:

  • Go to the invoice that you want to charge.
  • Click the Record Payment dropdown and select Charge Customer.
  • Choose the customer’s card to charge them.
Note: If you have not saved your customer’s card or bank account details, you can request payment information (recommended) or add them while charging.
  • Click Proceed.

Your customer will be charged for their invoice.

Auto Charge

You can auto charge your customers when you associate a card to your customer’s recurring invoice.

Note: Your customers can save their cards in the customer portal by checking the **Save card securely for future payments** option.

To associate and auto charge a card:

  • Go to the subscription you want to associate with a card.
  • Click the Associate Payment Options dropdown and select Associate Card.
  • Verify the details of your saved card and click Associate Card in the pop-up that follows.
Insight: If there's no saved card, you can enter the details and click **Associate Card**.

Your customer’s card will be automatically charged when their invoice is due.

Note: Only Authorize.Net, GoCardless, Stripe, CSG Forte, and Square support auto charge.
Was this document helpful?
Yes
No

Thank you for your feedback!